Windows 11 features including Snipping Tools and touch keyborad are not available for some users. Along with that, the voice typing and emoji panel are also not working. It is due to the expired certificate of Window. Microsoft has informed users about the problem through a support document. Further, the Redmond company has patched the issue to some extent. They have released the optional data to resolve the issue.
- Windows 11 users named to manually download the patch
- The patch doesn’t resolve the Snipping Tool and S mode issues
- Microsoft has promised to bring a “near-term resolution”
However, the company is yet to completely resolve the certification problem. It further brings the affected features including Snipping Tool back. The company has not provided the exact number of users. The users that have been affected by the problems in the Window.
— Gadgets 360 (@Gadgets360) November 5, 2021
What does Microsoft say about Windows 11?
Microsoft said that starting November 1, some Windows 11 users are no longer able to use the preloaded Windows app and features. It is due to the issue with the digital certificate that expired on October 31. Further, the components affected due to the problem include Snipping Tool, accounts page, and landing page in the Settings app.
Firstly, Start menu in the S model, touch keyboard, voice typing, emoji panel, Input method Editor user interface, and getting started as well as Tips.
To partially fix the issue, Microsoft has released the optional patch KB5006746. It further resolves the certification problem in several features. It includes a touch keyboard, voice typing, emoji panel, and IME UI. The company, however, does not address the unavailability of features including Snipping Tool and elements in S mode.
In particular, for the Snipping Tool, Microsoft has recommended using the traditional screenshot-capturing process. Further4, you need to press the Print Screen key on the keyboard. After that, paste the screenshot into your document. The company has also promised to bring a “mear-term resolution” that would fix the Snipping tool and S mode issues.
As the Verge notes, some of the impacted users have been able to resolve the certification problem. It is by changing the system date back to October 30. you can also go with the patch KB5006746 by downloading the optional update manually via Windows update.
Problems due to expired certificates are not new for the Windows maker. As it has faced global outages on its offerings including Microsoft Teams and Azure in the past.